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What clients say: "Graham has made my job much easier when it comes to managing people and developing a high performance team. I have worked with Graham for over 6 years now, in three roles across two companies. My colleagues & I have found that Graham has helped us in several areas:
Graham is a trusted professional who has helped my team and I highly recommend his services." John L Moller "Melissa's key strengths are her ability to gain insight and assess our strengths and weaknesses, provide direction, her listening skills, objectivity and ability to handle different feedack and situations... I believe I matured as a business leader and became more aware of my own strengths and natural leadership tendencies... My manager and I have recommended other people for the coaching program with Melissa." Miriam Leenders, "Graham has taken my confidence to new heights and I believe this will endure for the rest of my career. In particular I now have a much deeper understanding of myself and others, a suite of tools I can use and greater clarity around how I operate. Further, the ET operates at a higher level and in greater unison than any team I have observed in my 25 years in this industry. Yes, there is always more we can and should do and there always will be! However I believe the current ELT members have arrived at a place where they are focused and aligned around BBS and its success, due in no small part to Graham’s efforts. His work on developing our strengths as an ELT and taking us to another place has had an enormous impact across the business, with a favourable impact on both job applicants and potential clients." Mark Elliot "Melissa is an experienced, sensitive and insightful facilitator and coach. She listens carefully and thoughtfully She also brings an intellectual depth and business acumen which allows her to appropriately challenge the team in their thinking. The individual coaching she gave team members, including myself, was extremely useful. I think the process she took us through will lead to some profound changes in the team." Toni Brendish, "I have been part of the mentor program for two years, with two talented people from entirely different areas of marketing. They have both helped me to help myself: to crystallise objectives and set my own path, whilst providing honest feedback along the way. Ultimately, I have achieved what I set out to do, and this achievement is shared with my mentors." Janet Lonsdale, "The mentor program is now in its third year and provides a critical support and development opportunity for women across all levels of the organisation. As well as providing specific skill-building opportunities, it also establishes and enhances the informal network between high potential women and senior leaders in our organisation. Melissa Richardson established the mentor program, including program design, training and evaluation." Vice President – Human Resources, "We have heard consistently from the participants that it is the best development program that they have attended. As a business we are really pleased with the outcomes from the training. Our front line managers and supervisors are now holding discussions about issues they previously felt were too hard/sensitive to address, with some fantastic results. As a result a number of critical relationships have significantly improved. We have also had feedback from our employees that they finally 'feel heard'. Thanks again for a great job, we look forward to working with you in the future." Factory HR Manager, Unilever Australasia Limited "Graham is a powerful and insightful executive coach with the ability to help focus individuals on their own uniqueness and choices. He has provided coaching to a number of executives and has developed strong credibility across the organisation in this capacity. His business acumen, coupled with an exceptional understanding of people, makes Graham a sought after executive coach." Elissa Coward,
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